Description: * Bachelor’s degree in IT, Administration, Engineering, or related fields. * Experience coordinating IT demands or projects and people. * Ability to translate business needs into technical requirements. * Experience creating User Stories for backlogs. * Knowledge of database querying (SQL). * Knowledge of system integrations and APIs. * Familiarity with agile methodologies (Scrum, Kanban). * Strong communication skills, organizational ability, systemic thinking, and problem-solving capability. * Coordinate and organize technology demands, ensuring that back-office processes, grain origination, and other business areas are properly mapped, prioritized, and addressed with quality, efficiency, and strategic alignment. * Lead IT projects using both agile and traditional methodologies, ensuring adherence to scope, timelines, budgets, and quality standards. * Prioritize the demand backlog jointly with business stakeholders, applying practices such as Scrum, Kanban, and hybrid management models. * Support integration across systems and platforms (Origination, ERP, CRM, BPMS, financial solutions, satellite platforms), ensuring business growth, performance, and security. * Monitor technology and operational performance indicators (KPIs), such as Sprints, SLAs, throughput, burndown charts, and process adoption and efficiency rates. * Lead functional and non-functional requirements elicitation, ensuring clarity, prioritization, governance, and technical feasibility in collaboration with development, data, integration, and infrastructure teams. * Manage relationships with technology vendors, negotiating contracts, monitoring SLAs, and ensuring delivery quality. 2511280202191890524