Description
Job Summary:
Professional responsible for monitoring cashier operations, resolving customer service and billing issues, supervising purchase approvals, and providing courteous service.
Key Highlights:
1. Operational support to cashiers and billing routines
2. Resolution of customer service and billing issues
3. Polite, courteous, and satisfactory customer service
**Job Description**
* Monitor cashier operators' work operationally and provide necessary support for executing billing routines.
* Resolve various customer service and billing issues at cash registers, escalating decisions as required.
* Supervise the approval/denial of purchases requiring verification prior to customer release.
* Collect funds from cash registers.
* Provide polite, courteous, and satisfactory customer service.
**Working Hours**
* Monday through Saturday. Sundays on rotation.
**Prerequisites**
* Minimum age of 18 years.
* Prior experience with cashiers and customer service.
* High school diploma.