031/2025 Internship – Support Developer (Full Stack)

Description

Job Summary: We are seeking an intern to work on software development (front-end and back-end), with a focus on analysis and resolution of issues, development and maintenance of features, and documentation. Key Highlights: 1. Front-end and back-end development work 2. Focus on technical problem investigation and resolution 3. Opportunity to develop analytical and communication skills We seek an intern to work at Concert LAB on software development, focusing on front\-end and back\-end. **Main Responsibilities:** * Handling tickets escalated by the Customer Support (CS) team, investigating issues reported by customers and internal users.· Log analysis, error reproduction, and defect correction in systems.· Development and maintenance of front\-end and back\-end features.· Implementation of support-related improvements and adjustments.· Creation and updating of technical documentation and procedures. **Technical Requirements:** Currently enrolled in Systems Analysis and Development, Computer Engineering, Computer Science, or related fields.Technical knowledge: · Programming logic and data structures.· Basic front\-end development (HTML, CSS, JavaScript, Angular).· Basic back\-end development (C\#, .NET).· Knowledge of relational databases (ORACLE, PostgreSQL).· Basic understanding of REST API consumption.Desirable knowledge: · Experience (even academic) with code versioning (Git/GitHub).· Familiarity with system monitoring tools.· Basic knowledge of agile methodologies (Scrum, Kanban).Advantages: · Prior experience in technical support or system maintenance.· Familiarity with coding best practices.· Basic knowledge of continuous integration (CI/CD). **Behavioral Profile:** * Analytical thinking and ability to investigate technical problems.· Strong verbal and written communication skills for interaction with customers and internal teams.· Organization, proactivity, and autonomy to manage multiple tasks.· Ability to work collaboratively in a team. **Minimum Education Level:** Undergraduate Degree