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Customer Service Agent - Vicentinópolis/GO
**Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break **Level:** Professional **Employment Type:** Tenured \- CLT labor code The Customer Service Agent in Vicentinópolis/GO will be responsible for providing support and service to cooperative members, ensuring a positive and efficient experience. Key responsibilities include: * Attending to cooperative members, promptly and effectively resolving their questions and issues. * Registering and tracking cooperative members’ requests, ensuring all relevant information is accurately documented. * Providing accurate information about products and services, helping cooperative members make informed decisions. * Maintaining a high level of knowledge regarding the cooperative’s products and services by participating in training sessions and periodic updates. * Identifying opportunities to improve customer service and suggesting solutions to optimize processes and increase cooperative member satisfaction. * Collaborating closely with other teams—such as sales and technical support—to resolve complex issues and ensure cooperative member satisfaction. * Following the cooperative’s procedures and policies, ensuring compliance with applicable regulations and standards. * Performing other cooperative member service-related tasks as required. **Requirements:** **Requirements:** * Completed or ongoing undergraduate degree in Business Administration, Accounting, Economics, Finance, or related fields. * Certifications: CPA 10, CPA 20, or CEA (Preferred). * Prior experience in cooperative member service and knowledge of financial products and services. * Basic computer skills (Microsoft Office suite). * Strong verbal and written communication skills. * Ability to work effectively in a team environment. * Must reside in Vicentinópolis/GO. **Benefits:** Medical insurance, Dental insurance, Gym allowance, Internal benefits, Private pension plan, Life insurance, Meal voucher
R. Aredes Ferreira, 289, Vicentinópolis - GO, 75555-000, Brazil
Indeed
Administrative Assistant
As an **Administrative Assistant**, you will support administrative routines, ensuring organization and efficiency across departmental processes. You will handle document control, report preparation, deadline tracking, and provide end-to-end support to teams. Where are we headed? We aim to become a benchmark company for **agility**, **efficiency**, and **quality** in delivering value to our customers—always prioritizing employee well-being and quality of life. So, does our purpose resonate with you? Check below for the job details—you could be a fundamental piece of this CUBE! **As an Administrative Assistant, your responsibilities will include:** Supporting the engineering department in administrative tasks and technical document control; Preparing, updating, and organizing reports, spreadsheets, and presentations; Entering and tracking data in internal systems (ERP/Excel); Controlling and archiving contracts, invoices, and service orders; Supporting area performance indicator (KPI) tracking, deadlines, and project schedules; Providing logistical and administrative support for meetings, technical visits, and audits; Collaborating with suppliers and service providers as needed; Registering incoming invoices in the system, verifying applicable taxes, identifying discrepancies, and keeping supervisors continuously informed for supplier payment processing, accounting entries, and inventory updates; Issuing outgoing invoices related to external equipment maintenance, managing returns, repair timelines, and monitoring processes to ensure adherence to established deadlines; Coordinating with the procurement team on material and equipment deliveries, following up with suppliers whenever necessary; Assisting with internal requests from the engineering team and other departments within the industrial facility. **We’d love it if you have:** Completed high school (a technical or undergraduate degree in progress in Administration, Engineering, Industrial Management, or related fields is desirable); Prior experience in administrative routines, preferably in an industrial environment; Proficiency in Microsoft Office (intermediate Excel skills are a plus); Experience with ERP systems is desirable; Strong organizational skills, attention to detail, and ability to manage deadlines. **Still unsure whether OBUC is a great place to work? Here’s a look at our benefits:** Childcare allowance / Dependent care allowance for individuals with disabilities; Monthly social events; DayOff — We gift you a day off to celebrate your birthday with loved ones and do what you enjoy most; “Wow Factor” — Outstanding deliverables exceeding expectations may be rewarded; Geek Friday — Dedicated time for gaming, sports, and relaxation; Learning Incentive — Support for professional development courses and books; Extended maternity and paternity leave, recognizing the importance of being present during your baby’s earliest moments; Onboarding and Offboarding — Our goal is to deliver an exceptional experience from start to finish; Nationwide health insurance plan; Nationwide dental insurance plan; Profit Sharing Program (PLR); Life insurance; Meal and food vouchers, including during vacation periods because we love good food! \\o/ Transportation allowance; Workshops — Opportunities to develop a systemic understanding of diverse company topics; Wellhub — Our Obucos receive encouragement to adopt healthy habits and improve overall quality of life! **Work Model:** On-site **Working Hours:** 7:30 AM – 5:18 PM, with a 1-hour break **Location:** Porteirão – GO **WE ARE OBUC!** Our mission is to promote technological adoption by helping our clients expand or consolidate their market position in an increasingly demanding and competitive environment. We deliver dynamic solutions—from small entrepreneurs to large enterprises—to support management across a wide range of activities. We uphold equal opportunity for all, without distinction of any kind. Candidates applying through our website will be evaluated for all positions matching their resume profile, regardless of race, color, religion, gender or gender identity, national origin, disability, sexual orientation, ancestry, or age. Join us—OBUC is where you belong. **\#GOOBUC**
R. São Paulo, 2, Porteirão - GO, 75603-000, Brazil
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