Concierge

Description

Job Summary: Concierge responsible for scheduling, confirming, and managing medical appointments, as well as communicating with and supporting patients and physicians. Key Highlights: 1. Experience in customer service or medical appointment scheduling. 2. Strong verbal and written communication skills, organization, and attention to detail. 3. Proficiency with online scheduling systems and platforms. Concierge \- Schedule, reschedule, and confirm medical appointments. • Organize and manage physicians' and patients' schedules. • Contact physicians via online platforms to confirm appointments. • Provide patient support via phone, e\-mail, or WhatsApp. * Send appointment reminders and pre\-visit instructions to patients. • Update patients' registration information in the system. • Assist in organizing the schedule to optimize consultation hours. • Facilitate communication among patients, physicians, and administrative staff. High school diploma or currently pursuing higher education. • Experience in customer service or medical appointment scheduling (in clinics or hospitals). • Strong verbal and written communication skills. • Organization and attention to detail. * Proficiency in using online scheduling systems and platforms.