JUNIOR RECEPTIONIST

Description

Job Summary: We are seeking a communicative and proactive professional to handle guest services, ensuring excellence and a welcoming experience for customers. Key Highlights: 1. Excellent service with attention to detail 2. Focus on delivering a positive and welcoming customer experience 3. Responsible for check-in, check-out, and telephone support **Job Description:** ---------------------- We seek a communicative, proactive, and courteous individual to provide guest services, managing stays and requests with excellence, agility, and attention to detail. Responsibilities include performing check\-in and check\-out, telephone support, reservation entry and sales, as well as ensuring a positive and welcoming customer experience. **Essential Requirements:** ------------------------------ * Completed or currently pursuing a higher education degree or technical course in Hospitality, Tourism, or related fields; 1 year of experience in customer service; strong communication skills, verbal fluency, proactivity, and interpersonal skills. **Desirable Requirements:** -------------------------- * Intermediate English proficiency, dynamism, broad understanding of hospitality operations, empathy, courtesy, and attention to detail. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NO **Benefits:** --------------- * Meal Allowance: R$ 692.00 * Life Insurance * On-site parking * Co-payment Health Insurance * Dental Insurance * Transportation Allowance or Fuel Allowance * On-site meals * Birthday Day Off * Performance-based bonus * TotalPass **Work Location:** ---------------------- Londrina **Working Hours:** ------------------------ 3:00 PM to 11:20 PM \- Rotating 6-day workweek with 1 day off **Additional Information:** --------------------------- Work across units, reporting to the Reception Supervisor / Coordinator.