Description
Job Summary:
We are seeking a Receptionist for a dental clinic who enjoys interacting with people, is organized and detail-oriented, and ensures a positive experience for patients.
Key Highlights:
1. Greet patients in a friendly, professional, and welcoming manner
2. Manage professionals' schedules and the clinic's daily workflow
3. Ensure a positive patient experience
We are looking for a Receptionist to join our dental clinic as the patient's first point of contact with our brand.
We seek someone who enjoys interacting with people, is organized and detail-oriented, and understands that reception is not merely about receiving—it is about welcoming.
Main Responsibilities
* Greet patients in a friendly, professional, and welcoming manner
* In-person, telephone, and WhatsApp customer service
* Manage professionals' schedules
* Confirm appointments and support the clinic's daily workflow
* Organize the reception area and manage patient entry/exit
* Provide basic administrative support
* Ensure a positive patient experience from arrival to departure
Requirements
* Strong verbal and written communication skills
* Organization, punctuality, and responsibility
* Proficiency with computers, WhatsApp, and scheduling systems
* Completed high school education
(Prior experience as a receptionist or in a dental clinic is a plus)
Ideal Candidate Profile
* Friendliness and empathy in customer service
* Professional demeanor
* Attention to detail
* Proactivity and willingness to learn
* Ability to work collaboratively in a team
* Commitment to schedules and routines
If you believe excellent customer service transforms people's experiences, we want to meet you.
Employment Type: Full-time, Permanent CLT contract
Compensation: Starting at R$1\.549,37 per month
Benefits:
* Medical insurance
* Dental insurance
* Meal allowance
* Transportation allowance