INSTALLATION TECHNICIAN

Description

Job Summary: The Netway Group is seeking a professional to perform telecommunications service installations and maintenance, with a focus on customer satisfaction and safety. Key Highlights: 1. Perform internet, TV, and telephone installations and maintenance. 2. Support the team in configuring modems, routers, and network devices. 3. Maintain a professional demeanor and provide courteous customer service. **Nice to meet you — we are the Netway Group!** Here, we have a large team that makes everything happen! It is through the effort and dedication of each of our people that we have become a reference in what we do, united in our purpose: "Exceed expectations by connecting people and organizations, breaking down barriers." With a presence in over 100 cities across multiple Brazilian states, we deliver high-quality, stable connectivity to more than 70,000 customers nationwide. Our connection goes beyond providing reliable internet. We operate our own fiber-optic route to São Paulo, ensuring superior performance when accessing websites and games hosted in that region. We also offer Value-Added Services (VAS) aligned with our audience, such as: Max, Paramount+, Globoplay, Telemedicine, among others. Our commitment extends beyond internet — we strive to deliver well-being, convenience, and technological advancement to our customers. **Join the Netway Group and make your mark while making history!** **Responsibilities and Duties** PERFORM BASIC INSTALLATIONS OF INTERNET, TV, AND TELEPHONE SERVICES: At residential and commercial customer sites, following established technical standards. CARRY OUT SIMPLE CORRECTIVE MAINTENANCE: On networks and equipment, escalating more complex issues to the supervisor. SUPPORT THE TEAM IN CONFIGURATION ACTIVITIES: Of modems, routers, and network devices. ENSURE PROPER USE OF TOOLS, MATERIALS, AND VEHICLES: Provided for work purposes. MAINTAIN A PROFESSIONAL Demeanor AND COURTEOUS CUSTOMER SERVICE: Reinforcing the company’s image. COMPLY WITH OCCUPATIONAL SAFETY REGULATIONS: And use mandatory personal protective equipment (PPE). **Requirements and Qualifications** Prior experience (preferred) in basic telecommunications installation and maintenance activities. Basic knowledge of internet networks, cabling, and equipment configuration. Strong communication skills, willingness to learn, and ability to work collaboratively. Availability for travel and external work assignments. Completed high school education. A technical course in Telecommunications, Networking, or related fields — either ongoing or completed — is a plus. **To join our team, the following are essential:** Proactivity and autonomy in seeking solutions; Attention to detail and commitment to quality; Customer focus and excellence in service delivery; Willingness to learn, grow, and advance professionally; Collaborative spirit and teamwork orientation; Ethical, respectful, and courteous conduct in daily interactions. **Why choose the Netway Group?** Our culture is our DNA. It sustains our success and guides our future. To provide a complete and positive professional journey, we offer: Meal allowance card; Complimentary internet after 3 months of employment; Life insurance; Discounts on company products and services; Ongoing training and development; A collaborative and supportive work environment; Frequent feedback and personalized development plans; Incentives for innovation and creativity. **Employment Type: CLT – On-site** **Working Hours:** Monday to Friday: 8:00 AM to 6:00 PM (with a 2-hour break) Saturdays: 8:00 AM to 12:00 PM.