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Welders Boilermakers in Ponte Nova
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Welders Boilermakers
Ponte Nova
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Location:Ponte Nova
Category:Welders Boilermakers
ENVIRONMENTAL COORDINATOR63825665112705120
Indeed
ENVIRONMENTAL COORDINATOR
**JOB DESCRIPTION** \- Coordinate the planning, execution, and monitoring of various environmental projects, including: wastewater and solid waste treatment projects, environmental licensing involving studies and multidisciplinary teams, environmental intervention and compensation projects, degraded area recovery projects, environmental management projects related to fulfilling environmental obligations from license conditions and requirements of regulatory agencies (IBAMA, IGAM, IEF, MTR System, SINIR, etc.), environmental management projects related to process optimization through implementation of performance indicators, Water Treatment Plants (WTP) and water reuse systems for wastewater and effluents, water resource management, and environmental education projects. \- Manage technical and multidisciplinary teams involved in environmental projects, promoting technical alignment, training, and focus on sustainable results; \- Conduct/coordinate comprehensive environmental assessments, including field surveys, data collection and analysis, monitoring of indicators, and performance of Environmental Management Systems (EMS); \- Prepare schedules, budgets, technical reports, opinions, and executive presentations, ensuring clear communication of project results and progress;\- Manage all projects within the environmental department, ensuring adherence to deadlines, costs, and deliverables with quality and standards of the G5S Group; \- Interact with clients to ensure timely provision of information, documents, and client-responsible projects according to the approved schedule, avoiding delays in project execution; \- Advise clients on legal compliance of projects with all applicable environmental legislation, as well as proactively mitigate regulatory risks; \- Interface with environmental agencies, local communities, suppliers, clients, and other strategic stakeholders, ensuring transparent and collaborative institutional relationships focused on preventive action and problem resolution; \- Develop and implement projects to strengthen ESG and sustainability policies of the organization and clients; \- Identify and evaluate risks and opportunities related to internal processes in the environmental sector and with clients, proposing innovative and sustainable solutions; \- Be responsible for achieving environmental department goals, reviewing processes, and revising environmental projects and studies; \- Train team members and implement tools to optimize internal processes; \- Work on the development and management of innovation projects within the environmental department. **REQUIREMENTS** \- Bachelor's degree in Agricultural and Environmental Engineering, Environmental Engineering, Civil Engineering, Agronomic Engineering, Forestry Engineering, or related fields. \- Advanced knowledge in environmental licensing, legislation, and related regulations – **Advanced**; \- Solid experience in Environmental Management Projects – **Advanced**; \- Experience in team management – **Advanced**; \- Office suite – **Advanced**; \- Proficiency in wastewater and solid waste treatment projects – **Intermediate**; \- Intermediate knowledge of AutoCAD, ArcGIS, Google Earth, and other geoprocessing tools – **Intermediate**; \- Ability to apply PDCA methodology and routine management in company processes and with clients – **Intermediate**. Job type: Full-time CLT Salary: R$5\.500,00 \- R$8\.400,00 per month Benefits: * Health insurance
Av. Professor Alberto Álvaro Pacheco, 125 - 501 - Ramos, Viçosa - MG, 36570-236, Brazil
R$5,500-8,400/month
Customer Service Assistant63825648187137121
Indeed
Customer Service Assistant
Provide excellent customer service, ensuring customer satisfaction. Analyze customer needs, identify improvement opportunities, and offer solutions that enhance the customer experience. **Main Responsibilities:** ● Answer phone calls and provide in-person service to customers and the general public, promptly addressing their needs, inquiries, requests, suggestions, and complaints in accordance with the company's quality standards; ● Accurately record detailed service information in the management system, including service history, and, when required, open service orders according to internal company procedures; ● Strive to increase customer satisfaction by committing to resolve customer requests and, when necessary, request follow-up from the responsible quality or technical department until the issue is resolved; ● Identify process improvements and, in some cases, monitor service cases until the request is fully resolved; ● Review the customer's complete history before providing any information, as all contacts and requests are recorded there; ● Assist in customer retention with a focus on satisfaction; inform the responsible technical department when needed; ● Handle all types of service requests, including service requests, plan changes, new contracts, and clarification of any customer doubts; ● Monitor updates to service procedures and TV and internet packages to provide customers with up-to-date information; ● Perform other job-related tasks as assigned by superiors; ● Handle all cancellation requests by analyzing reasons, clarifying doubts, and seeking customer loyalty and retention; ● Carry out satisfaction survey activities involving data collection to support the quality department's analysis. **Workload:** **Full-time shift**. If you match this profile and are looking for a new challenge, send your resume to **trabalheconosco@supercabotv.com.br** and join our team. Job type: Permanent CLT Pay: R$1\.518.00 per month Benefits: * Meal allowance Work location: On-site
Praça Silviano Brandão, 29 - Centro, Viçosa - MG, 36570-035, Brazil
R$1,518/month
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