Infornet Telecom was founded with the goal of providing customers with the best internet services and solutions, establishing from the start strategic partnerships with major telecommunications service providers. Founded in 2012 by brothers Darlon Brum and Ikaro Brum, the company began its operations in the city of Piedade de Ponte Nova, located in the interior of Minas Gerais. Today, we are proud to say that Infornet is the region's favorite. The company has become a benchmark, recognized by thousands of people as the best option for connectivity. This title is not just a mere slogan, but a legacy built through continuous commitment to meeting customer needs and delivering high-quality services. Our company's values reflect the dedication of our team, composed of individuals who value their work. We uphold ethics, customer focus, teamwork, commitment to excellence, quality and innovation, transparency, reliability, and determination. These are the values that drive Infornet's culture. Our mission is to connect people with innovative solutions and personalized service, promoting the best digital interaction experience. **These will be your main responsibilities:** * Providing remote customer support; * Resolving connectivity issues, router configurations, and others; * Delivering clear instructions and quick training to customers on the proper use of services and equipment. **For this position, these are the minimum requirements you must have:** * Strong communication skills; * Ability to work well in a team; * Basic computer experience; * Basic networking experience; * Proficiency in Microsoft Office suite; * Availability to work night shifts and on weekends. **The region's favorite company is waiting for you! Come be Infornet!**