Job Summary: A professional responsible for monitoring students, providing guidance, identifying difficulties, and supporting student retention and academic satisfaction. Key Highlights: 1. Continuous monitoring and student engagement 2. Active contact and guidance for students and their guardians 3. Empathetic and proactive approach to ensure a positive student experience * Conduct continuous student monitoring to ensure attendance, performance, and engagement in academic activities. * Maintain active communication with students and their guardians, providing guidance, clarifying doubts, and strengthening relationships. * Identify academic, behavioral, or administrative difficulties and refer them to the responsible departments. * Support student retention and satisfaction by seeking preventive solutions to attrition. * Update internal records and tracking systems related to attendance, performance, and support provided. * Act empathetically and proactively to contribute to a positive student experience at the institution. Employment Type: Full-time, Permanent CLT Contract Salary: R$1\.621,00 \- R$2\.006,31 per month Benefits: * Education allowance * Commercial partnerships and discounts * Transportation voucher Experience: * Microsoft Excel (Preferred) * Administration (Preferred) * Customer Service (Preferred)
João Silva
Indeed · HR
João Silva
Indeed · HR
