Description
Job Summary:
Responsible for customer service, access control, room release, and ensuring organization, security, and discretion in the workplace.
Key Highlights:
1. Friendly and discreet customer service
2. Monitoring of access and site security
3. Maintaining workplace organization and confidentiality
**Job Description:**
Responsible for customer service, controlling vehicle and personnel entry and exit, releasing and verifying rooms, and ensuring organization, security, and discretion in the workplace.
**Main Responsibilities:**
* Greet customers courteously, efficiently, and with full discretion
* Perform registration, check-in, and check-out in the system
* Control vehicle, customer, and visitor entry and exit
* Release rooms after cleaning and verification
* Inspect suites after use (consumption, missing items, damages, or irregularities)
* Record and enter consumption data into the system
* Operate the cash register, process payments, and close the shift
* Monitor access points (gate/entrance) to ensure site security
* Answer telephone and intercom calls, noting requests and orders
* Monitor customer length of stay
* Inform the housekeeping team about room releases and priorities
* Contact maintenance in case of suite issues
* Complete occupancy, entry, exit, and incident reports
* Maintain reception and workplace organization
* Adhere to internal policies, security procedures, and confidentiality requirements
**Requirements:**
* Basic computer skills
* Good communication, professional demeanor, and discretion
* Attention to detail and sense of responsibility
* Flexible availability (weekends and holidays)
**Preferred Qualifications:**
* Experience in reception, hospitality, or motels
* Experience handling cash registers
* Familiarity with management systems
**Salary and Benefits:**
* Negotiable
* Transportation allowance
* Bonus
* 12-HOUR SHIFT
Employment Type: Full-time, Permanent CLT
Compensation: Starting from R$1.904,00 per month
Benefits:
* Transportation allowance
Work Location: On-site