Job Summary: Professional for customer service and management of service requests, scheduling, maintenance, and technical support documentation. Key Highlights: 1. Management of service requests and service scheduling 2. Coordination of preventive and corrective maintenance 3. Organization and archiving of technical documentation **JOB PROFILE:** \- Customer service in RJ / SP \- Manage service requests received from customers and forward them to the responsible teams; \- Manage scheduling of requested services, such as telescoping, equipment assembly and disassembly; \- Manage preventive and corrective maintenance and ensure all are carried out; \- Keep the service request management spreadsheet always updated; \- Daily report on employee arrivals and departures at job sites in group chats; \- Verify technical delivery reports against equipment deliveries performed in the current month; \- Physical and digital archiving of the entire technical support process; **REQUIREMENTS:** **\-** Technical course in Administration or Mechanics is a plus; \- Intermediate Excel. Job Type: Full-time, Permanent CLT Compensation: R$1\.650,00 \- R$1\.800,00 per month Benefits: * Life insurance * Meal allowance * Food voucher * Transportation allowance