Collections Assistant

Description

Job Summary: The professional will provide customer service and guidance regarding financial arrears, conduct active collections, and negotiate payment terms and methods. Key Highlights: 1. Customer service and guidance regarding financial arrears 2. Conducting active collections and negotiating payments 3. Monitoring and updating reports ### **Here’s what your daily routine will include:** Provide customer service and guidance regarding financial arrears; Conduct active collections (via phone, email, WhatsApp, or system) for customers with overdue invoices; Negotiate payment terms and methods; Send bills and invoices; Monitor and update delinquency reports and performance indicators. ### **Requirements:** Completed high school education or currently pursuing a higher education degree in related fields; Experience in negotiating with delinquent customers; Basic/intermediate Excel skills; ### **Benefits that value you:** Free meals at the company: Nothing beats a quality meal at no cost! Health insurance plan – Unimed: Taking care of your health is our priority. Commuting assistance: Transportation allowance. Support for your personal and professional development: CDL partnership: Discounts on courses and retail purchases. Mastersette partnership: Discounts on vocational training courses. University partnerships (Unisociesc, SENAC, Uniasselvi, Unisul, Unifacvest, and Unicesumar): Discounts on undergraduate and postgraduate programs. Language school partnerships (Rockfeller, KNN Idiomas, InFlux, Get It, and CCBEU): Discounts on language courses. ️ Quality of life and well-being: SESI partnership: Discounts on sports and physical activities. SESC partnership: Benefits at hotels, gyms, restaurants, and courses. **This position is also open to persons with disabilities (PwD).** **Working Hours:** Monday to Friday, from 7:30 AM to 12:00 PM and from 1:30 PM to 6:00 PM. **Location:** Rua Itajaí, 2021 - Vorstadt - Blumenau - SC.