Description
Job Summary:
The professional will be responsible for ensuring excellence in customer service, registering products, collecting payments, and contributing to achieving targets and reducing losses.
Key Highlights:
1. Excellence in customer service
2. Cash management and receipt of payments
3. Contribution to goals and loss reduction
About Us
GTOP comprises the brands Rede TOP, ObenCard, and Preceiro Atacadista. With multi-family administration, the group operates 22 Rede TOP stores and 5 Preceiro Atacadista stores, totaling approximately 2,000 employees, 300 checkouts, and 35,000 m² of sales area.
JOB RESPONSIBILITIES
Receive cash bag with supervisor, verify contents and place bag in cash register, log in as operator and begin shift by taking initial reading, clean cash register, serve customers and visitors, register products and goods individually, verify pre-packaged items, receive payment for product sales, complete administrative forms and reports, request appliance testing, assist in packing goods, withdraw cash (supervisor).
ACTIVITIES TO BE PERFORMED
Ensure excellence in cashier customer service, following established protocols, rules, standards and procedures, including scanning/weighing products, consulting code tables, checking product labels, verifying scale weight and system correspondence, processing payments, and—when accepting checks—verifying prior authorization and making appropriate notations on the back; when accepting cash, verifying authenticity;
Ensure periodic cash withdrawals from the register during working hours and proper closing: count cash, reconcile totals, sign documentation, and submit to supervisor and/or deposit into safe or 24-hour cash box, thereby preventing excessive exposure of cash and ensuring accountability;
Contribute to achieving current campaign targets by promoting available products and services, identifying missing items, and reporting them to the supervisor for resolution;
Contribute to reducing losses at the checkout area through preventive actions, such as minimizing plastic bag waste, preventing theft, and promptly returning perishable items;
Maintain workplace and equipment in optimal condition and cleanliness, and request plastic bags, receipt rolls, and other supplies as needed;
Assist in sorting goods for home delivery when required, ensuring optimal packaging;
Support related tasks whenever necessary, such as shelf and checkout stand restocking, pricing and expiry date verification of merchandise, gift packaging, etc.
Requirements
**Education:** Completed High School
**Additional Information:**
100% in-person position
**Work Location:** Rua Dr. Pedro Zimmermann, 7155, Itoupava Central - Blumenau, SC
**Working Hours:** 13:30 to 22:20 (1.5-hour break)
Compensation for Sundays worked
**Benefits:**
Attendance Bonus
Cash Register Closing Bonus
Transportation Allowance
Childcare Assistance
Rede TOP Store Purchase Agreement
Life Insurance
Health Plan
Dental Plan
Cafeteria with snacks/coffee
Disciplinary Evaluation
Professional Advancement
* Position available for Persons with Disabilities (PWD)