About Us GTOP comprises the brands Rede TOP, ObenCard, and Preceiro Atacadista. With multi-family management, the group operates 22 Rede TOP stores and 5 Preceiro Atacadista stores, totaling approximately 2\.000 employees, 300 checkouts, and 35\.000 m² of sales area. JOB RESPONSIBILITIES Responsible for monitoring, coordinating, and controlling front-end cashier activities, guiding and clarifying doubts for cashiers and packers in their daily tasks, approving transactions, providing necessary materials to the team, organizing meetings, and primarily attending to customers—following established protocols, rules, standards, and procedures—to ensure excellence in customer service and accuracy in the store’s financial transactions. KEY ACTIVITIES TO BE PERFORMED Ensure execution of front-end cashier operational procedures by guiding and monitoring daily routines, deadlines, and prescribed methods; performing loads on POS systems and scales; checking prices; providing and clarifying information; monitoring cashier discrepancies (monetary movements and loss prevention); organizing informative and supportive meetings; and attending to customers across various requests; Ensure correct execution of daily cashier cash withdrawals and closings, conducting physical cash counts and reconciling them with system records to guarantee accuracy in the store’s financial transactions; Guarantee and organize customer flow to prevent queues; Ensure compliance with internal conduct, service, and security policies; Contribute to reducing front-end cashier losses by implementing preventive measures—including minimizing plastic bag waste, preventing thefts, and ensuring prompt returns of perishable items, etc.; Manage personnel matters related to shift scheduling, overtime bank, vacations, and other work-hour-related demands—through monitoring managerial reports issued by the HR department and by advising employees; Promote professional development and team motivation through continuous guidance and feedback, performance monitoring, and technical training; Provide support and assistance in related activities as needed; REQUIREMENTS **Minimum Academic Qualification:** Completed High School **Specific Knowledge:** Cashier operations, financial transactions Flexible availability for working hours **Additional Information:** Fully in-person position (Address)(https://www.google.com/search?sca\_esv\=f3826a3017f5c801\&rlz\=1C1GCEA\_enBR1169BR1169\&sxsrf\=AE3TifNq9e4mkjuywRqY\_y\-qWKXGdD6tLA: 1759259734268\&q\=rede\+top\+\-\+fortaleza\+endere%C3%A7o\&ludocid\=8384629638667381548\&sa\=X\&ved\=2ahUKEwiAmZ2cmYGQAxWBErkGHbFPADoQ6BN6BAguEAI): R. Francisco Vahldieck, 1881 \- Fortaleza, Blumenau \- SC, 89057\-000 **Working Hours:** 1:30 PM to 10:00 PM — 1 hour and 10 minutes break **Benefits:** Attendance Bonus Transportation Allowance Childcare Assistance Rede TOP Store Shopping Discount Program Life Insurance Health Plan Dental Plan On-site cafeteria offering snacks/coffee Professional Advancement Opportunities * Position available for Persons with Disabilities (PCD)
João Silva
Indeed · HR
João Silva
Indeed · HR
