Remote Operations Attendant

Description

Job Summary: The candidate will be responsible for resident registration, remote concierge service, incident handling, and customer support via communication platforms. Key Highlights: 1. Remote concierge service and communication with residents 2. Resident registration and incident handling 3. Collaborative work within a multidisciplinary team The candidate will be responsible for resident registration, remote concierge service, incident handling, and customer support via communication platforms. Responsibilities: * Provide remote concierge service; * Register residents in the system; * Prepare a daily report on incidents occurring that day; * Support customers via communication platforms; * Conduct tactical patrols when required. Requirements: * Excellent communication and writing skills; * Ability to collaborate effectively within a multidisciplinary team; * Proficiency in computer applications. Working Hours: \- 6x12 rotating shift (day shift): Monday to Friday, 1:00 PM to 7:00 PM; alternating weekends (Saturday and Sunday), 7:00 AM to 7:00 PM, with a one-hour break. Employment Type: Full-time CLT Compensation: R$2\.098,00 \- R$2\.100,00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Food allowance * Meal voucher * Transportation allowance Work Location: On-site