Description: Skills: Experience in customer service, good communication, organization, and responsibility; Interest in technology and the ability to learn about new products, proactive in seeking knowledge; Flexibility and adaptability to business, people, and processes; Computer literacy and agility. Education: Completed high school or currently pursuing higher education or technical courses in Administration, Management Processes, Commercial Management, or related fields. * Provide remote customer service via phone using a headset, WhatsApp, or other company-used support tools; * Act in a consultative manner, presenting company solutions and conducting sales and other services such as plan migrations, account transfers, and address changes for customers; * Verify feasibility with the engineering department, negotiate with the customer, and advance the sales process; * Request relevant departments to perform installations and monitor the process until activation; * Strive to achieve established commercial and quality targets, as well as ensure customer satisfaction; * Occasionally participate in in-person commercial activities. 251029020253838197