Job Summary: Support the sales team in customer service, proposal preparation, and order follow-up, maintain the CRM, and participate in meetings for continuous improvement. Key Highlights: 1. Direct support to the sales team 2. Customer database management and updates 3. Active participation in process improvement meetings * Support the sales team in customer service, commercial proposal preparation, and order follow-up; * Update customer records and keep the company’s CRM up to date; * Assist in organizing documents; * Participate in meetings with the sales team and contribute suggestions for process improvement.