Logistics Operations Assistant

Description

Job Summary: Customer support and service in operations, ensuring delivery compliance through tracking and monitoring, and resolving issues via multiple channels. Key Highlights: 1. Customer service and support in operations 2. Cargo monitoring and tracking 3. Fluent communication and good teamwork Responsibilities: Provide customer support and service throughout operations, delivering necessary information and ensuring cargo reaches its destination in compliance, through cargo tracking and monitoring. Contact customers via phone calls, emails, and WhatsApp to resolve issues and obtain information about goods, aiming to ensure customer satisfaction. Education: Completed high school or currently pursuing a degree in Administration or Logistics. Skills: Customer service and telephone support knowledge, proficiency in Microsoft Office suite, excellent verbal and written communication skills; strong writing ability, proactivity, and good teamwork. Schedule: 8 a.m. to 6 p.m., Monday to Friday Benefits: Meal Allowance (R$ 600.00 average/month); Health Insurance; Dental Insurance; Profit Sharing Program (PLR); Life Insurance; Seniority Bonus; Education Assistance; Day Off; partnership with an online store offering discounts (camping gear, personal care items, thermal mugs/bottles, and other products). Employment Type: Full-time CLT Benefits: * Medical assistance * Dental assistance * Education assistance * Profit sharing * Life insurance * Meal allowance * Food voucher * Transportation allowance Work Location: On-site