Administrative Assistant

Description

Job Summary: Provide customer support and service during operations, ensuring cargo compliance through tracking and monitoring, and resolving issues via various communication channels. Key Highlights: 1. Customer support and service 2. Cargo monitoring and tracking 3. Communication with customers to resolve issues Responsibilities: Provide customer support and service throughout operations, delivering necessary information and ensuring cargo arrives at its destination in compliance, through cargo tracking and monitoring. Contact customers via phone calls, e\-mails, and WhatsApp to resolve issues and obtain information about goods, aiming to ensure customer satisfaction. Education: Completed high school or currently pursuing undergraduate studies in Administration or Logistics. Skills: Customer service and telephone support experience, proficiency in Microsoft Office suite, excellent verbal and written communication skills; strong writing ability, pro\-activity, and good teamwork skills. Working Hours: 8 AM to 6 PM, Monday to Friday Benefits: Food Allowance (approx. R$ 600.00/month); Health Insurance; Dental Insurance; Profit Sharing Program (PLR); Life Insurance; Longevity Bonus; Education Assistance; Day Off; partnership with an online store offering discounts (camping gear, personal care items, thermal mugs/bottles, and other products). Employment Type: Full-time CLT Benefits: * Medical assistance * Dental assistance * Education assistance * Profit sharing * Life insurance * Food allowance * Meal allowance * Transportation allowance Work Location: On-site