Prime Receptionist Assistant

Description

Job Summary: We are seeking a Prime Assistant/Receptionist to enhance service excellence by focusing on welcoming clients, managing schedules, and providing administrative support. Key Highlights: 1. Opportunity for growth and development within a hair treatment network. 2. Collaborative environment with close leadership and a focus on development. 3. Internal Training & Development programs and a structured Career Plan. **Build your career at one of Brazil's largest hair treatment networks!** The Dr. Hair Group is a national reference in non-surgical hair treatments and continues expanding steadily, operating over 20 units nationwide with new openings across different regions. Currently, we seek a Prime Assistant/Receptionist with ambition for growth and development to contribute excellence to our client services. **What will be your responsibilities?** * Greet clients, provide support, and guide them within the unit. * Answer phone calls and WhatsApp messages, and respond to inquiries courteously. * Manage the unit’s appointment and procedure schedule. * Perform registrations, updates, and maintenance of patient records/systems. * Support the commercial team in scheduling evaluations and follow-ups. * Maintain organization of the reception area and treatment rooms. * Provide administrative support to the unit coordinator. Requirements: **What is essential for this position?** * Prior experience as a receptionist, unit assistant, or similar role. * In-person and telephone/WhatsApp customer service experience. * Strong verbal and written communication skills, professional demeanor, and empathy. * Organizational skills, attention to detail, and proficiency in administrative routines. * Basic computer literacy and familiarity with systems/online scheduling tools. * Availability to work on-site from Monday to Saturday, with Saturday being a half-day shift. **Who stands out in this role?** * Candidates with experience in aesthetic clinics, healthcare, beauty, or wellness facilities. * Experience in consultative sales or supporting a commercial team. * Ability to interact effectively with high-expectation clientele (Prime standard). * Interest in pursuing a career in the commercial field. Benefits **What do we offer?** * Fixed salary + aggressive performance-based bonus. * Established protocols and continuous investment in technology. * Internal Training & Development (T&D) programs. * Structured Career Plan. * Collaborative environment with close leadership and a focus on development. If this resonates with you, apply now!