Job Summary: Customer service professional responsible for after-sales activities, mediating technical support, conducting collections, supporting credit recovery, and organizing information in ERP and CRM systems. Key Highlights: 1. Customer service and after-sales support 2. Technical support and credit recovery 3. Administrative and system organization Construction company seeking a Customer Service Assistant in Blumenau (Salto). **Responsibilities:** Provide customer service during the after-sales phase via in-person interactions, phone, and digital channels, ensuring prompt responses. Act as liaison with technical support when issues arise, perform collections, and support credit and delinquency recovery. Register and manage information in ERP and CRM systems, organizing administrative documents and processes. Previous experience as a Customer Service Assistant, Customer Service Agent, Support Assistant, or Customer Representative may indicate suitability for some of the duties associated with this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Health Insurance * Career Development Plan **Additional Information:** * Employment Type: Full-time, on-site. * Schedule: Full-time * Working Hours: Monday to Thursday, from 7:30 AM to 5:30 PM. Friday, from 7:30 AM to 4:30 PM.
João Silva
Indeed · HR
João Silva
Indeed · HR
