Services Manager

Description

Are you driven by challenges, leadership, and a constant pursuit of operational excellence? Then this opportunity may be for you. We are seeking a strategic **Services Manager**, with a systemic vision and strong leadership capabilities, to directly manage the monitoring, maintenance, and installation areas. Here, we value people who can transform processes into results, develop high-performing teams, and ensure an excellent experience for our customers. \- Key responsibilities * Lead coordination across monitoring, maintenance, and installation areas; * Manage weekly tactical and operational committees; * Monitor processes, KPIs, and action plans together with leadership; * Develop teams through feedback and individual development plans (IDPs); * Ensure integration, communication, and alignment across departments; * Audit reports and monitor service delivery quality; * Participate in talent selection and development; * Maintain active client relationships, ensuring operational excellence; * Drive continuous improvements focused on performance and results. \- What we seek * Strong and collaborative leadership profile; * Strategic vision and results orientation; * Organization, sense of priority, and decision-making ability; * Excellent communication and interpersonal skills; * Analytical capability and KPI management expertise; * Experience in operational management and multidisciplinary teams. ⭐ Differentiators * Experience in security, monitoring, or services sectors; * Experience managing KPIs and continuous improvement; * Profile oriented toward high performance and people development. Compensation: R$9\.000,00 \- R$12\.000,00 per month Benefits: * Free parking Work location: On-site