Sales Area Supervisor

Description

Job Summary: Responsible for supervising and ensuring the performance of sales teams, guaranteeing achievement of commercial targets and excellence in customer service. Key Highlights: 1. Sales team leadership and development 2. Focus on commercial goals and customer satisfaction 3. Management of operational routines and product display About Us GTOP Group comprises the brands Rede TOP, ObenCard, and Preceiro Atacadista. With multi-family management, the group operates 22 Rede TOP stores and 5 Preceiro Atacadista stores, totaling approximately 2\.000 employees, 300 checkouts, and 35\.000 m² of sales area. JOB RESPONSIBILITIES Responsible for supervising and ensuring the performance of sales teams, guaranteeing achievement of commercial targets, adherence to operational standards, and excellence in customer service. Directly manages frontline staff, monitoring daily routines, productivity, product display, and execution of commercial campaigns. Aims to maximize sales results, control losses, and foster team development in alignment with company policies, standards, and values. ACTIVITIES TO BE PERFORMED * Supervise and guide the sales team to ensure courteous, agile, and effective customer service; * Ensure achievement of sales targets, margin goals, and performance indicators by analyzing results and developing action plans; * Plan and monitor product replenishment, pricing, and display to ensure department standardization and visual appeal; * Guarantee compliance with hygiene, safety, and operational best practices; * Control losses and stockouts, implementing corrective actions and recovery measures as needed; * Monitor and manage work schedules, overtime banks, days off, vacations, and other administrative team routines; * Promote employee development and motivation through guidance, feedback, and technical training; * Ensure products are always available, well-organized, and accurately priced; * Support the store manager in executing promotional campaigns and activities; * Participate in inventory counts and ensure data accuracy; * Encourage teamwork and cooperation among employees to foster a productive and respectful work environment. Requirements **Experience (in field):** Leadership experience in food retail or sales-related roles. **Academic Qualification:** Completed high school education (technical or undergraduate degree in Business Administration, Commercial Management, or related fields is preferred). **Specific Knowledge:** Team management, sales techniques, performance indicator monitoring, shelf replenishment and store layout, inventory management. Leadership profile, strong communication skills, organizational ability, results orientation, and customer focus. **Additional Information:** **Work Location:** R. General Osorio, 1490\- Velha \- Blumenau, SC **Working Hours:** 2:00 PM to 10:20 PM **Benefits:** Health Insurance Dental Insurance Pharmacy Benefit Program Shopping Benefits at Group Stores Life Insurance Attendance Bonus * Position available for persons with disabilities (PCD)