Store Manager

Description

Job Summary: The Optical Store Manager leads operations, ensures customer service excellence, manages the team, and optimizes performance, being accountable for targets and processes. Key Highlights: 1. Leadership and supervision of optical store operations 2. Team management, training, and development 3. Ensuring high-quality customer service **The Optical Store Manager** is responsible for leading and supervising all store operations, ensuring a high standard of customer service, efficient team management, achievement of sales targets, and optimization of unit results. **Responsibilities and Duties:** * Team management: Training, motivating, and developing the sales team. * Customer service: Ensuring high-quality service, resolving issues promptly, and exceeding customer expectations. * Target management: Monitoring and implementing strategies to achieve sales and performance targets. * Inventory control: Overseeing product restocking and inventory management. * Visual merchandising: Ensuring the store is well-organized and product displays comply with brand standards. * Reporting: Analyzing performance indicators and preparing sales and productivity reports. * Process administration: Managing operational workflows, from customer service through to sale completion. Benefits * Commission * Meal allowance * Food voucher * Transportation voucher * Day Off * Discounted internal purchases Work Location center, Balneário Rincão - Santa Catarina, 88836-000, Brazil Mandatory Requirements * Professional experience Academic Qualification * High school diploma Technical Skills The candidate will see whether the skill level is basic, intermediate, or advanced. Levels visible to the candidate. * •Analytical ability and results orientation. - Intermediate * •Strong communication, organization, and proactivity. - Intermediate * •Strong communication and interpersonal relationship skills. - Intermediate * •Ability to analyze and solve complex problems. - Intermediate * •Attention to detail and organizational skills. - Intermediate * •Ability to work under pressure and meet deadlines. - Intermediate Job Type: Full-time CLT Compensation: R$1.956,47 - R$3.576,31 per month Benefits: * Food voucher * Transportation voucher Workplace: On-site