Technical Support Coordinator

Description

Job Summary: RH Genial is seeking a Technical Support Coordinator to lead teams, ensure SLAs/KPIs, handle critical requests, and promote continuous improvements. Key Highlights: 1. Lead support team 2. Ensure SLAs/KPIs 3. Promote continuous improvements Digital Recruitment Consulting seeks a Technical Support Coordinator in Blumenau. RH Genial is a company specialized in human resources solutions. We offer services ranging from recruitment and selection to people management consulting. **Responsibilities:** Lead the support team, ensure SLAs/KPIs. Handle critical requests and promote continuous improvements. Tasks relevant to the routine of a Technical Support Coordinator. Previous experience as Support Manager, Customer Service Supervisor, Help Desk Coordinator, or Technical Support Leader may indicate alignment with some activities of this position. Full technical qualification required. Experience necessary. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Food Voucher * Transportation Voucher * Medical Assistance * Life Insurance **Additional Information:** * Contract: Permanent \- On-site. * Period: Full-time * Schedule: Business hours. Monday to Friday.