




Job Summary: A commercial automation and IT company is seeking a Technical Support Analyst to provide customer support, resolve system issues, and guide users on software usage. Key Highlights: 1. Providing contractual customer support for the company's software. 2. Resolving system issues and guiding users on software usage. 3. Logging and tracking support tickets. A commercial automation and IT company is seeking a Technical Support Analyst in Brusque (Jardim Maluche). **Responsibilities:** Provide contractual customer support for our software. Resolve system issues. Guide users on software usage. Log and track support tickets. Position based in Brusque / SC. Previous experience as a Technical Support Specialist, Technical Support Technician, Help Desk Analyst, or Technical Support Consultant may indicate alignment with some responsibilities of this role. **Desired Qualifications:** **Education:** Bachelor's degree completed **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Full-time \- On-site. * Schedule: Full-time * Working Hours: To be determined.


