Job Summary: We are seeking a Senior Support Technician, exclusively for PCD, who enjoys identifying and resolving problems, works closely with customers and internal departments, and possesses a strong sense of teamwork and cooperation. Key Highlights: 1. Position exclusively for persons with disabilities (PCD) 2. Focus on problem identification and resolution, with customer service 3. Values teamwork and cooperation ### **Job Title** Senior Support Technician \- Exclusively for Persons with Disabilities ### **Job Description** Exclusive position for persons with disabilities We are looking for professionals who are not afraid of challenges, enjoy identifying and resolving problems, identify with working closely with customers and other company departments, and possess a strong sense of teamwork and cooperation. **Your responsibilities will include:** * Handling and resolving support tickets * Ensuring customer service and satisfaction * Assistive Module **To succeed in this role, you need:** ------------------------------------------------ * Completed technical education or currently pursuing a higher education degree in technology or related fields * Experience in customer support * Communication, negotiation, and initiative skills **Preferred Qualifications:** ---------------- * Experience in the healthcare sector — a significant advantage if you have worked with health information systems (e.g., TASY) * Experience providing technical support for systems using SQL databases **How We Work Together** We believe we generate greater impact when working together rather than separately. For our office-based team members, this means working onsite at our **Blumenau \- SC** office for at least **3 days per week**, to collaborate and build connections with others. **About Philips** We are a health technology company. Our entire organization is built upon the belief that every human being matters — and we won’t stop until everyone, everywhere, has access to quality healthcare — the kind we all deserve. Do the work of your life to help improve the lives of others. * Learn more about **our businesses** . * Discover **our rich and inspiring story** . * Learn more about **our purpose** . If you are interested in this role and possess many — but not all — of the required experiences, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion **here** .
João Silva
Indeed · HR
João Silva
Indeed · HR
