receptionist in Gaspar

Description

**Job Description and Responsibilities:** **Working Hours:** 9:00 AM to 12:00 PM, 1:00 PM to 6:00 PM; Saturdays from 8:00 AM to 12:00 PM **Experience Level:** Professional **Employment Type:** Permanent – CLT Receive and welcome patients professionally and courteously; schedule and follow up on appointments; implement strategic actions to convert leads into clients; contribute to the clinic’s growth and patient satisfaction; ensure compliance with company-established standards. Welcome patients at the clinic in person and via phone, delivering prompt and efficient service; Clarify inquiries regarding services, pricing, and appointment availability, ensuring a positive experience; Proactively and responsively engage with leads generated through marketing campaigns or referrals; Maintain updated patient records and monitor the lead conversion funnel—from initial contact through appointment scheduling—to ensure patient retention; Ensure achievement of established performance targets; Track and document reasons for non-conversion, where applicable, to inform strategic adjustments; Manage consultation and follow-up schedules, optimizing time slots to prevent conflicts and minimize cancellations; Confirm upcoming appointments in advance and monitor no-shows, rescheduling as needed; Record and update patient information in the clinic’s system; Generate reports related to patient interactions, lead conversions, and patient satisfaction; Assist in organizing documents and files associated with patient care; Support clinic promotional campaigns by contacting leads acquired via social media, advertisements, or events; Highlight the clinic’s service differentiators during all interactions. Job Type: Permanent CLT Benefits: Meal Voucher Transportation Voucher **Requirements:** Completed high school education Must be of legal age Prior experience in this field and in sales. **Benefits:** Performance bonus, Commissions, Meal Voucher, Transportation Voucher