Description: * Completed higher education in secretarial studies and/or administration; * Prior experience in the field required; * Computer literacy — user level. * Answer telephone calls intended for your department, screen topics, and forward calls according to the availability of the person being sought, providing the most appropriate solution in each case; * Make external and internal phone calls, either directly or through the receptionist, transferring calls to the requester or delivering messages when necessary; * Collect and compile various data by consulting documents, transcripts, files, and card indexes; * Enter data using calculators and/or computers; * Record entries in tax ledgers, registering supporting documentation for such entries; * Monitor material requisitions and deliveries, preparing the relevant request forms and tracking delivery status; * Draft letters, memoranda, official correspondence, and other texts required to fulfill departmental duties, typing and printing them; * Prepare minutes, charts, demonstrative tables, reports, and payroll sheets using calculators and/or computers, in compliance with applicable legal requirements; * Organize and maintain departmental document archives and card indexes, including classification, labeling, and storage; * Review, process, and/or instruct matters related to your work unit, arranging for their proper forwarding; * Monitor the progress of official correspondence or matters relevant to your work unit, maintaining internal and external contacts, clarifying inquiries, and taking appropriate actions to meet service requirements. 25120702021926898