Description
Job Summary:
Support Technician to resolve tickets, diagnose network and connectivity issues, and provide support for computers and operating systems.
Key Highlights:
1. Resolve escalated support tickets
2. Diagnose network and connectivity issues
3. Provide support for computers and operating systems
A software company is seeking a Support Technician in Blumenau (Center).
Usys Tech is a company specialized in technological solutions and innovation. We offer software development and IT consulting services.
**Responsibilities:**
Resolve support tickets escalated by Level 1 support\. Diagnose network and connectivity issues. Provide computer and operating system support. Configure and troubleshoot corporate email\. Provide remote and on-site customer support. Assist with network infrastructure incidents.
Previous experience as a Technical Support Analyst, Support Specialist, Support Technician, or Support Consultant may indicate alignment with some of the activities in this position.
High school diploma required. Relevant experience required.
**Compensation and Benefits:**
* Salary: BRL 3,000.00
* Commissions
* Transportation Allowance
* Education Assistance
**Additional Information:**
* Employment Type: Full-time \- On-site
* Schedule: Full-time
* Working Hours: To be determined.