E-commerce Assistant

Description

Job Summary: We are seeking an agile and attentive E-commerce Assistant to manage product listing, customer service, and sales support for our online store and marketplaces. Key Highlights: 1. Challenging and rewarding environment 2. Being part of the company's continuous growth 3. Enjoying working in a dynamic environment **If you possess excellent communication skills and seek a challenging and rewarding environment, this is the ideal opportunity for you!** **Join the Cristais Tavares team and become part of our continuous market growth. Apply now!** We are looking for an **E-commerce Assistant**, agile and attentive, responsible for managing product listings on our online store and marketplaces, as well as providing customer service. Responsibilities: * Product listing * Order printing and verification * Filling out Excel spreadsheets * Publishing products on online store and marketplace platforms * Customer service via WhatsApp, email, phone, and social media * Managing and monitoring sales through marketplace channels * Answering customer inquiries about products via email, chat, and phone * Updating data in spreadsheets. Requirements: * Completed high school education; currently pursuing a bachelor's degree in Marketing, Advertising, or Business Administration is a plus * Experience in customer service * Good communication skills * Experience with e-commerce and marketplaces * Strong written communication skills * Enjoy working in a dynamic environment * Proficiency in Excel Working hours: Monday to Friday, from 8:00 AM to 5:48 PM We offer: * Collaborative and continuously growing work environment * Competitive market-based salary * On-site cafeteria * Life insurance * Attendance bonus * Transportation allowance or commuter pass * Benefit cards * Birthday bonus * Discounts at our physical stores * Partnership with ACIP (Pomerode Chamber of Commerce) * Discounts with partner establishments Employment type: Full-time CLT contract Compensation: R$2.000,00 - R$2.500,00 per month Benefits: * Medical assistance * Dental assistance * Commercial partnerships and discounts * Free parking * Life insurance * Commuter pass Work location: On-site