E-commerce Assistant

Description

Job Summary: We are seeking an agile and attentive E-commerce Assistant responsible for product listing, platform management, and customer service in a dynamic and growing environment. Key Highlights: 1. Be part of Cristais Tavares' continuous growth in the market. 2. Work with customer service and e-commerce management. 3. A collaborative, dynamic, and constantly growing work environment. **If you possess excellent communication skills and seek a challenging and rewarding environment, this is the ideal opportunity for you!** **Join the Cristais Tavares team and be part of our continuous market growth. Apply now!** We are looking for an **E\-commerce Assistant**, agile and attentive, who will be responsible for listing products on the online store and marketplaces, as well as handling customer service. Responsibilities: * Product listing * Order printing and verification * Filling out Excel spreadsheets * Listing products on the online store and marketplace platforms * Customer service via WhatsApp, email, phone, and social media * Managing and monitoring sales through marketplace channels * Answering customer inquiries about products via email, chat, and phone * Updating data in spreadsheets. Requirements: * Completed high school education; currently pursuing a university degree in Marketing, Advertising, or Business Administration is a plus * Experience in customer service * Good communication skills * Experience with e\-commerce and marketplaces * Strong written communication skills * Enjoy working in a dynamic environment * Proficiency in Excel Working hours: Monday to Friday, from 8:00 AM to 5:48 PM We offer: * A collaborative and constantly growing work environment * Market-competitive salary * On-site cafeteria * Life insurance * Attendance bonus * Transportation allowance or commuter pass * Benefit cards * Birthday bonus * Discounts at our physical stores * Partnership with ACIP * Discounts with partner establishments Job type: Full-time CLT Compensation: R$2\.000,00 \- R$2\.500,00 per month Benefits: * Medical assistance * Dental assistance * Partnerships and commercial discounts * Free parking * Life insurance * Commuter pass Work location: On-site