Description
Job Summary:
Assist in operating system and database monitoring and operations, providing customer support.
Key Highlights:
1. Assist in monitoring and operating system operations
2. Assist in customer support via phone and ticketing system
3. Develop skills in systems and customer service
* Assist in monitoring system oversight;
* Assist in incident response for operating systems and databases (disk checks, logs, databases);
* Assist in customer support via phone and ticketing system.
Requirements:
* Currently enrolled in an undergraduate program in related fields (Engineering, Computer Science, Information Systems, IT Management);
* Basic computer knowledge (Windows, Linux, Office suite);
* Strong communication skills, teamwork spirit, commitment, and eagerness to learn;
* Availability for 4 hours per day \- morning or afternoon
Benefits:
* Internship stipend \+ Transportation allowance \+ Meal benefit.