JUNIOR QUALITY ANALYST

Description

Job Summary: Positivo S+ is seeking an engaged Junior Quality Analyst to analyze reports, develop materials, and support leadership within an innovative technology company. Key Highlights: 1. Working at a technology company focused on innovative solutions 2. Opportunity for professional growth 3. Focus on quality and productivity analysis **Opportunity at Positivo S\+ — JUNIOR QUALITY ANALYST — Jaraguá do Sul/SC** Positivo S\+ is a technology company focused on innovative solutions for various sectors. We seek engaged, proactive professionals committed to excellence. If you identify with this purpose and wish to grow with us, this opportunity may be for you! **Main Responsibilities:** * Analyze productivity and quality reports while maintaining service balance for customers; * Conduct internal alignment with leadership regarding tickets, non-conformities, goals, and Canva usage; * Prepare reports, investigate bugs, and create presentations in PowerPoint and via e\-mail; * Develop materials in Canva, including the monthly Book and records of improvements throughout the month; * Communicate goals to employees, specifying who met and who missed their targets. **Mandatory Requirements:** * 6 months of experience as a Senior Monitor (or Pleno, if no Seniors are available) or 1 year of market experience as a Quality Analyst (external); * Proficiency in Microsoft Office Suite. **Preferred Qualifications:** * Lean Six Sigma certification or knowledge of quality tools is desirable **Education:** * Completed High School (Secondary Education) **Work Model / Schedule:** * On-site work, Monday to Friday, from 7:30 AM to 5:18 PM **CLT Contract \+ Benefits:** * Meal/Voucher Allowance * Transportation Voucher * Medical and Dental Plans * Life Insurance * Discount Club * Access to Wellhub (gyms) and Mente Tranquila * Discounts on Positivo products * Elleve Performance development platform (discounts on universities and courses) If you identify with this position and wish to build your career at a continuously growing technology company, **apply now** and join the Positivo S\+ team! Minimum Education Level: High School (Secondary Education)