Description
Job Summary:
Responsible for operating the cash register, serving customers, and ensuring service excellence while following established protocols and standards for recording and receiving payments.
Key Highlights:
1. Excellence in customer service and cash handling.
2. Management of cash withdrawals and cash closing.
3. Contribution to goals and reduction of losses at the front-end checkout.
About Us
GTOP Group comprises the brands Rede TOP, ObenCard, and Preceiro Atacadista. With multi-family management, the group operates 22 Rede TOP stores and 5 Preceiro Atacadista stores, totaling approximately 2\.000 employees, 300 checkouts, and 35\.000 m² of sales area.
JOB RESPONSIBILITIES
Responsible for cash operations and customer service at the checkout, adhering to established protocols, rules, regulations, and standards; scanning and registering merchandise, collecting payments, performing cash withdrawals, closing the cash register, and providing end-of-shift financial reporting.
ACTIVITIES TO BE PERFORMED
Ensure excellence in customer service at the checkout by following protocols, rules, regulations, and pre-established standards; scanning/weighing products, consulting code tables, checking product labels, verifying weight on scales and system correspondence, processing payments, validating checks (including prior authorization and proper endorsement on the back), and verifying authenticity of cash;
Ensure cash withdrawals during the shift and proper cash closing, including counting cash, reconciling totals, signing reports, and delivering them to the Supervisor and/or depositing into a safe or 24-hour cash box—thereby preventing excessive exposed cash and ensuring accurate financial reporting;
Contribute to achieving current campaign targets by promoting available products and services, identifying missing items, and promptly notifying the Supervisor for resolution;
Contribute to reducing front-end checkout losses through preventive actions—including minimizing bag waste, preventing theft, expediting returns of perishable goods, etc.;
Maintain the workstation and equipment in optimal working and clean condition; request bags, receipt rolls, and other supplies as needed;
Assist in sorting merchandise for home delivery when required, ensuring optimal packaging;
Support related tasks as needed, such as shelf stocking, checkout stand replenishment, pricing and expiry date verification of merchandise, gift wrapping, etc.;
Requirements
**Academic qualification:** Completed elementary education
**Additional information:**
100% in-person position
**Work location:** Anfilóquio Nunes Píres, 4242 \- Bela Vista / Gaspar \- SC
Shift: 4:00 PM to 10:20 PM
**Benefits:**
Health Insurance
Dental Insurance
Pharmacy Benefit Program
Shopping Discount Program (Group Stores)
Life Insurance
Performance Bonus
Attendance Bonus
* Position available for persons with disabilities (PCD)