* Main Responsibilities\* Support in the configuration and customization of training platforms (LMS); Ensure proper creation of enrollments and client access; Support in the implementation and updating of course catalogs; Create and update documentation, manuals, and progress reports; Contribute to technical testing and validations, reporting inconsistencies; Provide first-level user support during the implementation phase; Assist in change management and help clients adapt to new processes; Collect feedback and suggest improvements in implementation processes. * Required Qualifications\* High school diploma (ongoing higher education in IT, Administration, or related fields is a plus); Minimum of 1 year of experience in system implementation, technical support, or equivalent roles; **Basic knowledge in:** Office Suite or Google Workspace; Digital platforms/LMS; Process documentation and reporting; First-level technical support. * Desired Qualifications\* Experience in system implementation or customer service; Knowledge in corporate education, e\-learning, or online training. * Skills and Competencies\* Clear and empathetic communication; Organization, attention to detail, and time management; Proactivity and initiative; Teamwork and collaboration; Fast learning ability and adaptability; Customer-oriented mindset, understanding needs and delivering value. **Location:** On-site **Employment Type:** CLT **Salary:** R$ 2\.272.19 * Escudo Benefits\* Career development plan; **Education investment:** access to learning platforms; Relaxed work environment (no dress\-code with responsibility); Fruits and beverages available at the office; Birthday celebrations and other internal events; SESC partnership (gym, courses, leisure, medical and dental care); Partnerships with restaurants and gyms; Access to corporate Netflix; Discounts on online therapy with partner psychologist; 20% discount at Von der Volke store; Annual retention bonus (R$100 per year at the company); Education allowance (50% up to R$500\); Meal allowance (R$36.00/day) \+ Transportation allowance/fuel (R$10.60/day), no payroll deduction. **Minimum Education Level:** Bachelor's Degree