ERP Support Assistant - Wholesale and Retail

Description

Job Summary: We are seeking an ERP Support Assistant to provide customer support for clients using our ERP system designed for wholesale and retail operations, delivering both technical and consultative support. Key Highlights: 1. Customer support and technical assistance via chat, phone, and email 2. Assistance in resolving queries and ensuring correct use of ERP routines 3. Support for system registrations, configurations, and settings **Occupation:** Others R$ **Salary Expectation** Not disclosed **Number of Openings** 2 **Working Hours** From 08:00 to 17:00 **Education Level** Completed High School (Secondary Education) **City** Juiz de Fora \- MG * R$ **Salary Range** Not disclosed * **Number of Openings** 2 * **Working Hours** From 08:00 to 17:00 * **Education Level** Completed High School (Secondary Education) * **City** Juiz de Fora \- MG Applications for this opportunity close on **03/25/2026** ### **Job Description** We are seeking an ERP Support Assistant to provide customer support for clients using our ERP system designed for wholesale and retail operations. The professional will be responsible for delivering technical and consultative support to system users, assisting with query resolution, system configurations, and proper use of ERP routines. \- Customer support via chat, phone, and e\-mail; \- Technical support for wholesale and retail routines; \- Guidance on ERP system usage; \- Support for system registrations, configurations, and settings; \- Support for issuing and verifying fiscal invoices; \- Assistance with inventory, sales, purchasing, and billing routines; ### **Prerequisites** \- Basic computer literacy; \- Proficiency with systems and technology; \- Strong communication skills for customer service; \- Analytical and problem\-solving abilities; \- Organizational skills and proactivity; ### **Benefits** \- Health insurance (co\-payment); \- PLR – Profit Sharing Program; \- Transportation allowance; \- Meal voucher; \- CLT employment contract (permanent position); \- Access to dental care plan. ### **Notes** Preferred Qualifications: Experience in technical support or help desk; ERP system knowledge; Experience with wholesale and retail operations; Basic database or SQL knowledge; Familiarity with fiscal routines. Desired Profile: Analytical mindset; Strong communication skills; Customer\-oriented attitude; Willingness to learn and grow technically. Applications for this opportunity close on **03/25/2026** #### **About the Company** #### **Location** *Rua Doardino Longo, 699 • Barbosa Lage • 36\.085\-050 • Juiz de Fora \- MG*