Franchise Manager

Description

Job Summary: We are seeking a strategic and organized leader who loves the beauty industry to manage our unit and ensure the best experience for both customers and team members. Key Highlights: 1. Strategic leadership in the beauty industry 2. Operational and people management in a welcoming environment 3. Focus on processes, financial organization, and customer experience **Senior Unit Manager | Blow Escova Inteligente** We are looking for a strategic, organized leader who loves the beauty industry to manage our unit and ensure the best experience for our customers and team members. **About Blow** We focus on practicality and self-esteem. Our goal is to simplify the routine of the modern woman with fast, high-quality services and a welcoming environment. Here, management is the heart that makes the beauty machinery run perfectly. **Job Information** * **Location:** Av. São Sebastião, 2350 - São Mateus, Cuiabá - MT, 78045-400 * **Employment Type:** CLT (Position of Trust). * **Working Hours:** 10:00 AM to 7:00 PM. * **Compensation:** BRL 2,081.00 + 40% (Position of Trust Allowance) + commission * **Benefits:** Meal allowance + Fuel allowance. **Your Mission as a Blow Manager** **1. Operational and Structural Management:** * Perform store opening and closing procedures using checklists; * Ensure full functionality of equipment (hair dryers, flat irons, curling wands) and manage maintenance; * Request and control inventory of internal supplies and *home care* products (inventory). **2. People Management and Culture:** * Develop balanced work schedules; * Lead recruitment and selection (job posting); * Train bartender and Blower teams; * Engage the team in network-wide campaigns and foster a sales-oriented culture. **3. Administrative and Financial Management:** * Accurately perform daily cash reconciliation; * Issue invoices and provide administrative support (DAS issuance, MEI registration for team members, accounting documents); * Manage timekeeping and working hours in the system; * Serve as the direct liaison with the franchisor for alignment and training. **4. Customer Experience:** * Ensure warm and friendly customer service; * Provide technical information about services and packages; * Manage order tickets and complimentary services. **What We Expect From You?** * Prior team management experience (preferably in retail or beauty); * A solution-oriented profile with focus on processes and financial organization; * Strong communication skills to mediate interactions between the franchisor, accountant, and team; * High energy to motivate the team and delight customers. Compensation: BRL 2,081.00 - BRL 3,000.00 per month Benefits: * Meal voucher * Transportation voucher Selection Question(s): * Does the offered compensation align with your expectations? * Are you available to work onsite in Cuiabá? Work Location: Onsite