




Job Summary: A hotel is seeking a Front Desk Agent to handle check-in/out, reservations, guest service, and general administrative support. Key Highlights: 1. Direct guest service and support 2. Reservation and information management 3. Administrative support for front desk activities The hotel is seeking a Front Desk Agent in Pouso Alegre (Ipiranga). **Responsibilities:** Perform guest check-in and check-out. Make reservations and confirm accommodations. Answer phone calls and respond to emails. Provide information about hotel services and tourist attractions. Record payments and issue invoices. Resolve guest inquiries and complaints. Manage room keys or access cards. Update data in the property management system. Previous experience as a Secretary, Telemarketing Operator, Customer Service Assistant, or Clinic Receptionist may indicate suitability for some of the responsibilities in this role. High school diploma required. Prior experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Full-time, on-site. * Schedule: Full-time. * Working hours: To be determined.


