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Job Summary: Join our team as a Customer Service Assistant, where you will delight customers, complete purchases, and assist with store routines. Key Highlights: 1. Opportunity for those who enjoy challenges and interacting with people 2. No prior experience required for this position 3. Openness to diversity and inclusion Do you want to be part of a large team at a company that never stops growing? If you enjoy challenges, are communicative, like interacting with people, and seek growth, don’t miss this opportunity — **we want to connect with you!** So, join our selection process for **Customer Service Assistant at Panvel.** We value diversity and innovation, making us even more complete. Therefore, if you have a disability, belong to a diverse group, or are over 50 years old, **\#joinPanvel** **Responsibilities and Duties** * Delight customers during service interactions by providing differentiated assistance with empathy, promoting the private label brand and the company’s unique advantages; * Assist customers during the purchase completion process; * Handle cash receipts, including opening and closing the cash register; * Support receiving, stocking, and expiration date control of products in the store; * Perform daily tasks such as storage, restocking of goods and products in the store according to established standards; * Keep the store and products organized according to Panvel standards; Provide support for administrative store activities when necessary. * **Requirements and Qualifications** * Completed high school education; * 18 years of age or older; * Availability to work on a rotating 6x1 schedule (including Saturdays, Sundays, and holidays); * Availability to work afternoon and night shifts (store closing); * No experience required, as we are a company that develops talent. Experience is considered an advantage. **Additional Information** What benefits package do we offer? * Transportation Allowance * Meal Allowance * Unimed Health Insurance (option: outpatient or hospital) * Employee Association (Dental Care \+ benefits) * Performance Bonus * PLR — Profit and Results Sharing Program * Pharmacy Assistance (10% to 40% discount) * Gympass Discount * Growth Opportunities (we invest heavily in people, giving you the chance to assume new roles) Immediate start available. Caring is at our core. For over 55 years, we have been building a story that places at its center what matters most: people. Whether through retail, distribution, or our products and services, we are committed to delivering health and well-being to our customers, employees, investors, and partners — always and in the best possible way. We work daily to build a more balanced society and environment, always envisioning, above all, the development of a better world. Our mission: To provide health and well-being to people. Our vision: To be the best in health and well-being products and services, sustainably and innovatively. Our values: Ethical conduct, teamwork, people development, excellence in service, agility, and commitment to results. The Panvel Group consists of three businesses: The **Panvel Pharmacies**, the largest pharmacy chain in southern Brazil, with over 600 stores selling medicines and hygiene and beauty products. We operate in numerous cities across Rio Grande do Sul, Santa Catarina, Paraná, and São Paulo. Our **Distribution Centers (DCs)**, one of Brazil’s leading pharmaceutical distributors and the country’s pioneer in this segment. Our Distribution Centers are located in Eldorado do Sul/RS and São José dos Pinhais/PR. The **Lifar Industrial Pharmaceutical Laboratory**, a division focused on developing and manufacturing cosmetics, medicines, and food products. In addition to producing items for major brands, Lifar also manufactures products for Panvel’s private label.
