Indeed
External Monitoring Agent
Have you ever considered joining a company committed to improving life in condominiums through technology and security?
Here, we are much more than a team—we are neighbors:
* Being a neighbor means relating with transparency and sincerity, building a better tomorrow than today, and pursuing your continuous development.
* Being a neighbor means commitment—to be part of the solution and think outside the box.
* Being a neighbor means autonomy and proactivity. Here, you’ll have the freedom to make decisions aligned with our values—always with grit and determination.
Together, this neighborhood aims to improve condominium life through technology and security!
We provide Remote Concierge Services, ensuring condominium protection through solutions designed to enhance residents’ safety.
As a franchisor, Porter’s mission is to provide guidelines to our network of over 60 franchises across Brazil—including nine flagship franchises (company-owned units), also known as Model Units. Our flagship units primarily handle sales of our solutions, equipment installation, maintenance and support, and relationship management with condominium syndics and residents. Remote concierge services are delivered from our Operations Center.
YOUR DAILY RESPONSIBILITIES:
* Conduct external and internal inspections (patrols) in condominiums;
* Assist syndics and residents with inquiries;
* Guide and train users on tools related to our services;
* Perform minor corrective maintenance—for example: rebooting equipment, lubricating components, reconfiguring automated gate trajectories, reprogramming command centers, etc.;
* Help uphold visual identity standards in condominiums—for example: cleaning equipment, checking identification signage condition.
REQUIREMENTS:
* Customer service experience;
* Motorcycle experience for conducting patrols;
* Familiarity with the Porto Alegre region is desirable;
* Driver’s license category A.
PREFERRED QUALIFICATIONS:
* Motorcycle ownership;
* Experience as an alarm operator;
* Experience as an Electronic Security Technical Assistant.
WHAT HAPPENS IF YOU JOIN OUR NEIGHBORHOOD?
**You’ll receive benefits including:**
* Salary: BRL 1,716.13 + BRL 514.84 (30% hazard pay) = BRL 2,230.97
* Meal allowance and/or food voucher;
* Transportation voucher (with up to 6% payroll deduction);
* Uniodonto—dental plan (monthly fee deducted from payroll);
* GoGood—discounts at gyms, nutritionists, and psychologists;
* Guapeco—discounts at pet shops and veterinary clinics;
* Life insurance;
WORK SCHEDULE AND LOCATION:
* Field-based activities conducted at condominiums.
* Schedule: 6:00 PM to 8:00 AM (12 hours on / 36 hours off)
* Location: Rua Cristóvão Colombo, Floresta, Porto Alegre—with regular field activities across the city.
**Our selection process begins the moment you apply! Put your best foot forward in this first step—we review all applications and provide feedback even to candidates who do not advance to subsequent stages.**
Personal data collected during this selection process will be used exclusively for recruitment purposes, in compliance with Brazil’s General Data Protection Law (LGPD), ensuring the security and confidentiality of all information provided. By applying to this position, you agree to the use of your data as described in this notice.
Reminder: Our opportunities are inclusive and open to all, including People with Disabilities (PWD).
Job type: Full-time, CLT employment
Pay: BRL 1,700.00 – BRL 2,000.00 per month
Benefits:
* Meal voucher
* Transportation voucher
Screening question(s):
* Do you have motorcycle experience for conducting patrols?
* Do you hold a driver’s license category A (motorcycle)?
* What is your CPF (Brazilian tax ID)?
* What is your date of birth?
* Are you available to work on a 12-on/36-off schedule from 6:00 AM to 6:00 PM?
Experience:
* Customer service (required)
Work location: On-site

R. da Liberdade, 332 - Boa Vista, Portão - RS, 93180-000, Brazil
R$1,700-2,000/month