RECEPTIONIST

Description

Responsible for providing initial patient care in person and by phone, delivering information, registering patients and exams, and organizing the clinic's reception area. Acts as a liaison between patients, technical staff, and clinic professionals, ensuring agility, courtesy, and efficiency in the patient care and dental exam triage process. **Main Responsibilities:** * Greet and welcome patients courteously and professionally. * Register and update patient data in the clinic's system. * Request and verify documents, referral forms, and authorizations (when required). * Collect payment for exams when performed privately, being responsible for all cash inflows and outflows. * Telephone and WhatsApp communication. * Clarify questions regarding procedures performed at the clinic. * Organize and maintain physical and digital files in order. * Assist in managing patient flow to optimize waiting time. Communicate\-with technical and administrative staff to ensure smooth scheduling operations. **Requirements:** * Completed high school education. * Prior experience as a receptionist in medical or dental clinics (preferred). * Familiarity with appointment scheduling systems and electronic health records. * Basic knowledge of dental procedures and imaging exams (a plus). Good oral and written communication skills. **Desirable Skills:** * Courtesy and empathy in public interaction. * Organization and attention to detail. * Proactivity and agility in handling multiple tasks. * Discretion and ethics in handling confidential information. Ability to work collaboratively and under pressure. Responsible for providing initial patient care in person and by phone, delivering information, registering patients and exams, and organizing the clinic's reception area. Acts as a liaison between patients, technical staff, and clinic professionals, ensuring agility, courtesy, and efficiency in the patient care and dental exam triage process. **Main Responsibilities:** * Greet and welcome patients courteously and professionally. * Register and update patient data in the clinic's system. * Request and verify documents, referral forms, and authorizations (when required). * Collect payment for exams when performed privately, being responsible for all cash inflows and outflows. * Telephone and WhatsApp communication. * Clarify questions regarding procedures performed at the clinic. * Organize and maintain physical and digital files in order. * Assist in managing patient flow to optimize waiting time. Communicate\-with technical and administrative staff to ensure smooth scheduling operations. **Requirements:** * Completed high school education. * Prior experience as a receptionist in medical or dental clinics (preferred). * Familiarity with appointment scheduling systems and electronic health records. * Basic knowledge of dental procedures and imaging exams (a plus). Good oral and written communication skills. **Desirable Skills:** * Courtesy and empathy in public interaction. * Organization and attention to detail. * Proactivity and agility in handling multiple tasks. * Discretion and ethics in handling confidential information. Ability to work collaboratively and under pressure.