Description
Job Summary:
Professional responsible for managing orders and communication via delivery platforms, ensuring operational efficiency and customer support.
Key Highlights:
1. Order management and monitoring of delivery apps.
2. Proactive communication to resolve inquiries and conflicts.
3. Inventory control and system support.
**Perdomo is coming to Moema with a dedicated delivery hub for our products, and we’re assembling a team to make it all happen! ?**
**RESPONSIBILITIES**
Receive orders via iFood;
Monitor delivery apps and the iFood dashboard;
Print and register invoices;
Communicate via WhatsApp and iFood systems to resolve inquiries, conflicts, and order discrepancies;
Block and unblock products in inventory control (available or unavailable items);
Communicate with system support;
**REQUIREMENTS**
Completed high school education;
Customer service experience required;
Attention to detail;
Results-oriented.
**ADDITIONAL INFORMATION**
Fixed salary \+ bonus
Benefits: Meal allowance \+ Transportation allowance \+ Internal Perks (salary advance, product discounts);
Working hours: 11:00 AM to 11:00 PM
Shift schedule: 12 hours on / 36 hours off;
Work location: Moema, São Paulo.