Quality Assistant - Administrative

Description

Job Summary: Alea Vivo is seeking a proactive and communicative Quality and Skills Assistant to work in after-sales, performing service verifications and disputes for Vivo services with a focus on quality. Key Highlights: 1. Opportunity for professional growth in a solid and reputable company. 2. Focus on ensuring the quality of services provided to Vivo customers. 3. Join an engaged and committed team. Alea Vivo is looking for a professional to serve as a Quality and Skills Assistant. If you have Excel proficiency, computer skills, are proactive, possess strong communication abilities, and work efficiently, this may be the perfect opportunity for you. The selected candidate will be responsible for performing Vivo service verifications and disputes, working in the company's after-sales department. This position requires attention to detail, as ensuring service quality delivered to customers is essential. To apply for this position, Excel proficiency is required to facilitate data tracking and analysis. Additionally, computer skills are essential, as the use of specific systems and software will be critical to performing tasks effectively. Being proactive is highly valued in this role, as taking initiative and solving problems quickly is necessary. Strong communication skills are also important for interacting efficiently with customers and colleagues. If you seek an opportunity for professional growth within a solid and reputable market player, apply for this position. Join the Alea Vivo team and become part of an engaged and committed group dedicated to delivering high-quality services to Vivo customers. Make a difference! Minimum Education: High School (Secondary Education) * Health insurance * Dental plan * Life insurance