Reception - Northwest

Description

Job Summary: A proactive, ethical, and responsible professional with completed high school education, capable of delivering customer service, negotiation, registration, and reception organization. Key Highlights: 1. Good communication and customer service 2. Ethical conduct and proactive problem-solving 3. Responsibility and professional personal appearance Description: Education: * Minimum: Completed high school. Knowledge: * Microsoft Office and email; * Basic computer knowledge. Skills: * Good communication * Ethical and company-committed conduct; * Discretion; * Professional demeanor; * Proactivity (initiative to anticipate and resolve issues); * Interpersonal ease; * Responsibility; * Personal appearance; * Effective verbal and written communication; * Courteous behavior. * Maintains contact with customers through quality service; * Conducts plan negotiations; * Registers students and visitors; * Keeps the reception area orderly and visually well-presented; * Handles telephone inquiries as needed; * Resolves customer issues autonomously; * Assists customers when necessary; * Provides assistance in clarifying customer inquiries; * Reports information obtained from interactions with customers; * Upholds the academy's service standards, processes, and customer needs. 2512200202551874543