Sales Assistant

Description

Job Summary: A professional to support the sales team in administrative and operational sales routines, ensuring organization, customer follow-up, and support for strategies, contributing to goal attainment. Key Highlights: 1. Essential support to the sales team and sales strategies. 2. Responsibility for organizing and contacting customers. 3. Direct contribution to departmental growth and goal achievement. **Job Description and Responsibilities:** **Working Hours:** Monday to Friday, from 10:00 a.m. to 7:00 p.m., with a 1-hour lunch break; biweekly Saturdays from 8:00 a.m. to 2:00 p.m. **Level:** Professional **Employment Type:** Permanent – CLT **Company Description** Farmácia Volta A Natureza is a retail pharmacy located in Brasília, DF, serving diverse customers with a broad portfolio of high-quality products. We are recognized for our commitment to delivering excellent service and building trust with our customers. Our mission is to create positive experiences that impact community well-being. **Position Description** The professional will be responsible for supporting the sales team in administrative and operational sales routines, ensuring process organization, customer follow-up, and support for the company’s commercial strategies. The role involves direct management of information, customer contact, and assistance in executing campaigns, thereby contributing to goal attainment and departmental growth. **Key Responsibilities** * Register, update, and organize customer data in the system. * Organize quotations, proposals, and commercial documents. * Support order tracking and delivery deadlines. * Contact customers to follow up on proposals and reactivate inactive accounts. * Update commercial spreadsheets and performance reports. * Support the promotion and execution of promotional campaigns. * Provide in-person, telephone, and digital (WhatsApp) customer service. * Provide administrative support to the sales team, assisting in goal and indicator tracking. **Requirements:** **Requirements** * Completed high school education. * Basic computer skills (Microsoft Office suite). * Strong verbal and written communication skills. * Organizational ability and attention to detail. * Proactivity and willingness to learn. **Preferred Qualifications** * Prior experience in administrative or commercial roles. * Experience in customer service. * Basic knowledge of Excel or CRM systems. * Experience with goal-oriented tasks or supporting commercial operations. **Benefits:** Commissions, Meal Voucher, Transportation Voucher