* **Management of SOPs and Records** ○ Maintain and review Standard Operating Procedures (SOPs) for all departments. ○ Control versions, validity periods, and associated trainings. ○ Conduct internal audits regarding compliance with SOPs. * **Internal and External Quality Control** ○ Monitor internal controls in the following areas: pathology, cytology, clinical analyses, and molecular biology. ○ Follow up collection sites. ○ Analyze results, issue performance reports, and action plans when necessary. * **Management of Non-Conformities and Incidents** ○ Record and investigate deviations, process failures, sample losses, contaminations, and discrepancies. ○ Prepare root cause analysis reports and action plans (5W2H, Ishikawa). ○ Monitor department performance indicators. * **Training and Team Development** ○ Schedule and conduct mandatory technical and behavioral trainings. ○ Evaluate training effectiveness. * **Support for Accreditation and Audits** ○ Assist in internal and external audits. Ensure documentation and evidence for certifications Job type: Full-time CLT Pay: R$2,000.00 - R$4,000.00 per month Benefits: * Medical insurance * Food voucher * Meal voucher