Administrative Assistant

Description

Job Summary: This professional will assist the finance and billing departments, performing tasks such as preparing claim forms, monitoring claim rejections, batch closing, and issuing invoices. Key Highlights: 1. Essential support in financial and billing management. 2. Opportunity to work with analysis and completion of claim forms. 3. Active participation in receivables control and posting. **Description and Responsibilities:** **Working Hours:** Monday to Thursday, 8:00 AM to 6:00 PM with a 1-hour lunch break; Fridays, 8:00 AM to 5:00 PM. **Level:** Operational **Employment Type:** Permanent – CLT Support the finance and billing departments in executing their processes, including preparation of health insurance claim forms, monitoring of claim rejection reimbursements, closing batches of claim forms, issuing invoices, and other related activities as directed by the analyst and/or immediate supervisor. Activities 1\. Analyze claim forms sent by reception; 2\. Sort claim forms by health insurance provider and store them in designated slots; 3\. Analyze and complete physical claim forms; 4\. Bill medical fees; 5\. Bill fees according to each contract; 6\. Verify and correct physical claim forms and those in the system; 7\. Check protocols delivered to the billing department; 8\. Send billing protocols to the health insurance provider; 9\. Support processing and monitoring of claim rejection reimbursements; 10\. Support verification of financial receipts (originating from health plans and direct patient payments);11\. 11\. Support monthly billing closure and submission of claim form batches according to health insurance provider guidelines; 12\. Support collection of generated billings in cases of delay, and whenever required; 13\. Support maintenance and updating of clinical staff registration in health insurance providers and hospitals, including digital signature and certificate updates; 14\. Update health insurance fee schedules and values in the Igut system and report any registration errors requiring correction; 15\. Support identification of payments in bank statements corresponding to received invoices; 16\. Support monitoring of hospital fee receipts; 17\. Enter payment information into finance and billing systems whenever required; 18\. Mark invoices as paid in the system; 19\. Comply with clinic management policies, standards, and regulations; 20\. Perform other related duties; 21\. Adhere to internal norms, instructions, and procedures, follow all guidance, and participate in relevant training sessions; 22\. Take responsibility for and commit to maintaining a positive work environment so that everyone can contribute toward optimizing proposed outcomes; 23\. Stay updated on changes and developments in the field through reading specialized publications, attending courses, seminars, conferences, or trade fairs, aiming at professional improvement and awareness of technological innovations; 24\. Perform any other procedures within this area as requested. **Requirements:** Completed High School Education Preferred: Undergraduate degree in finance-related fields Technical Competencies: Hospital billing systems (Igut), Microsoft Office Suite, and basic or intermediate typing skills; Platforms: Sólides, Super App Ponto Mais, Intranet: Viva Intra, Microsoft 365, WhatsApp for communication, hospital billing, TUSS fee schedule, and TISS standard: **Benefits:** Transportation allowance, Meal voucher